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Testimonials :

  • "I have been working with Beckett Telecom for a number o..." - Barry Elmore | British Sugar... - Read more

  • "I would not hesitate to recommend Beckett Telecom. Over the ..." - Darren Brown | Leicester Royal ... - Read more

  • "At University Hospital Coventry & Warwickshire we have u..." - Gerry Roach | University Hospit... - Read more

  • "I have been a Beckett Telecom client many years. One of, if ..." - Stephen Monk | BNP Paribas... - Read more

  • "Our Account Manager has always been professional and he..." - Ashleigh Jones | Aneurin Bevan ... - Read more

  • "Crystal Martin International have been using the services of..." - David Holland | Crystal Martin... - Read more

  • "I wish all telecoms companies were as easy to deal with as B..." - Paul Pritchard | ACI Worldwide... - Read more


Browse Customer Service

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Customer Service

One point of contact and one-stop shopping

When you contact our customer team the person you speak to will take full ownership of any enquiry that you have and will champion  your request and interests within Beckett Telecom.

Fast and flexible response

We work to deliver goods and service when you need them, rather than on a timescale that suits us.

Sound advice based on hands-on experience

Beckett Telecom began its journey 25 years ago providing customers with telephony products and services.  As we began to grow, developed new relationships and brought new customers on board, we very quickly realised we had something quite special. It was a natural willingness to provide our customers with a refreshingly high level of customer service.  By creating, building and maintaining our relationships the business quickly evolved. Our portfolio of products and services expanded and we learned, very quickly, the importance of relationships. From the beginning we embraced and nurtured this ethos and have managed to ensure it became a core value of the business-pivotal in enabling us to respond to our customers' true needs.

Customer driven

We have never underestimated your importance to us, we are driven by you. We welcome and actively seek your feedback and comments. Your views and opinions will enable us to consistently deliver a really great level of customer service.  We in turn closely monitor our performance and implement necessary changes as we continue to develop and improve all areas of our business.

We are extremely proud of the fact that many of our original customers are still working with us today, with over 97% placing repeat business with us. Our service does not stop at our existing client base, we excel in welcoming new customers and we are equally motivated and excited when developing these new relationships.  We are constantly seeking to improve our standards of service today, as we have done from our beginnings.  We base that very same service on our 3 core values: passion, dependability and integrity.

Feedback

To let us know how we are performing, please tell us on our customer feedback form.

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Contact us

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Please do get in touch so that we can assist.

Telephone: 0118 940 9000
Fax: 0118 940 9019
Email: info@beckett-tele.com