Our Blog

We see lots of industry information which varies in its style as different organisations look to present information in a way that suits them. We sift through the material to present pithy, relevant, readable content to really inform and assist a Telecommunications and IT professional.

Latest Posts

Everythings Good – Why Should I Move to Teams?

April 19, 2024

HiPath 4000 and OpenScape Voice

April 11, 2024

Say Hello

April 5, 2024

Microsoft Teams: A guide to new features and releases

March 22, 2024

AI in Contact Centres: Transforming Customer Service

March 15, 2024

AudioCodes Voca: Unifying Communications and Contact Centres

March 7, 2024

M365 Updates This Week

February 23, 2024

The Myth of E5

February 15, 2024

Why Choose Becketts?

February 9, 2024

Copilot and AI

January 26, 2024

Why Being on Hold is a No-No

January 19, 2024

5 Common Questions From IT Teams

January 8, 2024

Microsoft Licence Reviews

December 8, 2023

Conversational AI

December 1, 2023

Reviewing your 2020 Decisions!

October 20, 2023

Audiocodes SBC’s and so much more

October 9, 2023

Mitel Purchasing Unify

September 7, 2023

OpenScape Support Services

September 1, 2023

Virtual Numbers

August 16, 2023

Understanding your Environment

August 9, 2023

The 2025 Switch Off will be here before we know it, let us help you prepare.

August 3, 2023

Network Services 3

July 20, 2023

Learn about the advantages & disadvantages of VoIP with this comprehensive guide from Becketts.

July 13, 2023

Flexible and Short Term SIP

July 6, 2023

IT Leaders Challenges with Communication Systems

June 22, 2023

2025 and the End of ISDN

June 15, 2023

The Developing Digital Diva Part 2

June 2, 2023

Ofcom Reported: UK Telecoms are getting worse

June 1, 2023

The Developing Digital Diva

May 2, 2023

Yealink T31 and SIP Gateway

April 4, 2023

SIP Phones On Teams

March 30, 2023

I Can’t Do That Dave!

March 28, 2023

Becketts awarded ISN2017:2013 accreditation.

March 23, 2023

I need my own SBC for Teams or at least SBCaaS – Oh no you don’t.

March 16, 2023

SBC what SBC?

March 9, 2023

Microsoft O365 Licencing Price Rises

March 8, 2023

Carbon Reduction Plan – Part 2

March 2, 2023

Carbon Reduction Plan- Net Zero Plans

February 21, 2023

30% Saving

February 15, 2023

Save 30% on Your Telephone Bills

February 6, 2023

Sweat Your Assets

February 3, 2023

Headset – Quality and Cost Effective

February 2, 2023

Teams Reporting & Informal Call Centre

January 30, 2023

Voice Solutions – sweat your assets and save money!

January 30, 2023

Internationally Accredited

January 27, 2023

Vision Access Camera – Windows Hello Security

January 25, 2023

HELPING AT THE FOOD BANK

January 18, 2023

2022

December 29, 2022

Secret Santa

December 19, 2022

Teams SIP Trunks

December 14, 2022

3 Out of 3 is Great!

December 8, 2022

Teams Contact Centres

December 2, 2022

Flexible SIP Trunks

December 2, 2022

Appointed to G-Cloud 13

November 8, 2022

TIME IS MARCHING ON…. ARE YOU READY FOR THE BIG SWITCH-OFF 2025?

November 1, 2022

What if MS-teams doesn’t suit the situation?

October 27, 2022

Teams enabled SIP Trunks for Government – Case Study

October 7, 2022

TEAMS Voice Solutions for GOVERNMENT

September 23, 2022

TEAMS Voice Solutions for EDUCATION

September 20, 2022

Queen Elizabeth II

September 9, 2022

Why choose Becketts?

August 26, 2022

Teams and Voice integration services

August 11, 2022

Phew what a scorcher.

July 25, 2022

Flexible Maintenance

July 21, 2022

NEW PRODUCT- TEAMS ASSIST

July 8, 2022

TEAMS MEETING ROOMS – getting the right hardware in place.

June 28, 2022

Changes in the business

June 15, 2022

Congratulations to Her Majesty Queen Elizabeth II on the Platinum Jubilee.

June 1, 2022

Merging Organisations with Teams

May 30, 2022

Teams Analytics- ROI

May 21, 2022

New Teams Features

May 15, 2022

Agent Flexibility within Contact Centres

May 4, 2022

OPTIMISING TEAMS FOR VOICE IN THE NHS ENVIRONMENT

April 24, 2022

Beckett’s -Recent wins from the ski slopes

April 22, 2022

Easter behind the scenes in Higher Education

April 14, 2022

Flexible Contracts

April 4, 2022

What’s the big change in the business since COVID?

March 31, 2022

New Teams Features!

March 20, 2022

When is Enough, Enough?

March 7, 2022

THE GREAT VOICE CHALLENGE FOR HYBRID WORKING

February 17, 2022

TEAMS / VOICE MIGRATION CONSULTANCY – Part 2

February 6, 2022

TEAMS / VOICE MIGRATION CONSULTANCY

January 29, 2022

Cloud First Policy

January 24, 2022

Enabling easy Hybrid working with Teams for Voice

January 17, 2022

CHANGES IN THE COVID RULES?

December 30, 2021

ANALYTICS AND REPORTING FOR TEAMS CALLS

December 17, 2021

Just How good is true Five 9’s uptime?

December 13, 2021

SMOOTH VOICE MIGRATIONS AND INTEGRATIONS WITH TEAMS

December 3, 2021

TEAMS INTEGRATED CONTACT CENTRES

November 24, 2021

What makes our TEAMS Enabled SIP Trunk package Unique?

November 5, 2021

NOW is the time to give your staff a voice!

October 20, 2021

Preparing for the Analogue cut off – 2025

October 17, 2021

Increasing your Customers confidence when taking card payments!

October 10, 2021

Switchboards for Teams

September 27, 2021

Myth Busting

September 15, 2021

Teams Contact Centres

September 3, 2021

New Customers Move to Becketts

September 3, 2021

Teams Analytics

August 26, 2021

Meet our Project Manager Graham

August 2, 2021

Our First 30 Minute Webinar a resounding success!

July 25, 2021

LOCAL AUTHORITY WEBINAR Short and Snappy…We won’t waste your time!

July 5, 2021

TIME IS RIPE FOR A CLOSER LOOK AT ICT COSTS!

June 28, 2021

TEAMS SURVEY – The Results are in!

June 17, 2021

Product Recomendation Update

June 11, 2021

PORTING PAINS!

May 31, 2021

DON’T TIE YOURSELVES UP IN LONG TERM CONTRACTS AT A TIME OF CHANGE!

May 24, 2021

Beckett & Somerset County Council

May 10, 2021

“…..which raises another question”

May 3, 2021

From Left field – you weren’t expecting this!

April 11, 2021

Berkshire Lighthouse project

April 1, 2021

Supporting those in need with your help!

March 26, 2021

Personal Profile Karla and Dexter

March 18, 2021

BEST VALUE APPROACH TO USING TEAMS AS YOUR VOICE PLATFORM

March 14, 2021

Dingley’s Promise – Donation

March 2, 2021

Personal Profile – Ania

February 18, 2021

Voice Enablement for TEAMS – the Final 10%

February 11, 2021

Supporting our local football club!

February 4, 2021

Food For YOUR Thoughts!

February 3, 2021

TEAMS – now I can take the dog for a walk (and my chins!)

January 28, 2021

Product recommendation 3

January 12, 2021

Enabling Voice on Teams for Somerset County Council

January 8, 2021

Legacy Maintenance and Teams for Cranfield University

January 6, 2021

Product Recommendation 2

December 21, 2020

Product Recomendation

December 9, 2020

Safe Transition

November 29, 2020

New and Improved

November 24, 2020

Our strength’s in one image

November 11, 2020

Flexibility

August 11, 2020

Partnerships

August 5, 2020

Skills Shortage

July 30, 2020

Welcome!

July 29, 2020

Old System Maintenance

July 28, 2020

Remote Working on Your Old Systems

July 21, 2020

Remote Working – Who’s Winning

June 24, 2020

Becketts Secure Place on Leading DPS

June 8, 2020

Virtual Meetings – Make the Most of Them.

June 4, 2020

Mobile Applications

June 1, 2020

It’s Back To The Office We Go (Sort Of)

May 27, 2020

Teams Releases in 2020

May 14, 2020

A Quick History Lesson

May 13, 2020

The New Normal

May 12, 2020

Working from Home with Teams

May 6, 2020

That Old Thing

April 30, 2020

What is Virtual Desktop

April 30, 2020

Partnerships – together we’re stronger!

April 29, 2020

Using Microsoft Teams to keep your business secure

April 23, 2020

What do you call a lady who ties herself to a harbour?

April 7, 2020

Remote Working, Quicker, Better, Smoother

March 16, 2020

JISC Education and Teams

March 16, 2020

2020 Vision

January 6, 2020

Don’t forget others at Christmas.

December 20, 2019

Nice CX1 InContact Beckett Foccused to deliver

November 27, 2019

DigiTech 19

November 8, 2019

Options for the End of ISDN

October 31, 2019

Teams and SfB

October 24, 2019

RM3808 Network Services 2 Now live on lot 5

October 18, 2019

Unify Telephony Hardware, Realitis iSDX

October 14, 2019

Avaya announce Strategic Partnership

October 11, 2019

What do you know about your telephone?

October 10, 2019

Royal Berkshire Hospitals

October 9, 2019

The Hillingdon Hospitals NHS Foundation Trust

August 15, 2019

South Warwickshire NHS

August 15, 2019

Becketts provide Cloud Services on the latest iteration of the G-Cloud Framework

July 5, 2019

BORING COST SAVINGS = INCREASED PROFITS!

February 4, 2019

Don’t Talk To Me About Telecoms

March 6, 2017

Did you ever change the battery in the key of your first car?

February 2, 2017

ISDX Manufacturer support

July 21, 2016

EVERYONE WANTS TO SELL SIP TRUNKS – but can they make them work properly?

April 19, 2016

New Year Survivor Awards

January 13, 2016

Winter has come. Prepare for the unexpected with Disaster Recovery

December 7, 2015

Hardware and software PABX support

November 18, 2015

Customer Charter – It works both ways

October 23, 2015

Batteries Included

October 20, 2015

REMINDER: Options for Unify DX support

October 12, 2015

Unify ACWIN affected by end of Windows XP support

October 7, 2015

Customer Charter- How We Work With You

September 29, 2015

HiPath DX Support- A year on

September 21, 2015

Customer Charter- Point of Contact

September 17, 2015

Repair Your Faulty Phones

September 10, 2015

Preparing for Winter with Disaster Recovery

September 3, 2015

What’s the Point of P2P?

August 28, 2015

The Beckett Telecom Customer Charter

August 21, 2015

You could save 10% on support if you already have Lines and Calls with us

August 10, 2015

Protect Your Business With a Cyber Security Grant

August 4, 2015

Do You Have A Maintenance Contract With Us?

July 28, 2015

Coming soon to Beckett Telecom

July 22, 2015

Go Wireless this Summer!

July 15, 2015

Access charge- What is it costing you?

July 8, 2015

Integrating Microsoft 365 with Avaya IPO

July 2, 2015

Broadband Connection Voucher: Let the Government pay for High capacity Internet Circuits

June 24, 2015

Non- Geo numbers: IMPROVE YOUR BOTTOM LINE

June 15, 2015

Soft-phones: Smartphones as Cordless

June 10, 2015

Headsets, the FAQs. What you need to know.

June 2, 2015

Get the best helpdesk support from Beckett Telecom

May 28, 2015

Instant Video Conferencing

May 18, 2015

Smartphones and Tablets- Ofcom Report

May 14, 2015

Beckett Telecom recommend – take control and save money with Telephone System Virtualisation

May 8, 2015

Beckett Telecom – the right road for your Telecoms future

April 27, 2015

Beckett Telecom Berkshire investigate Key trends in Telecoms – SIP Deployment

April 17, 2015

Beckett are on the case with non geographic numbers

April 7, 2015

Beckett Telecom ask – Telephone Fraud- Are you at risk?

April 2, 2015

Video Conferencing with Beckett Telecom

March 28, 2015

Beckett Telecom investigate why effective telecommunications and modern technology are so important for Schools

March 17, 2015

Single point of contact for your business with Beckett Telecom.

March 11, 2015

What is SIP and how can it benefit you?

February 26, 2015

Moving Premises? Beckett Telecom can help

February 24, 2015

Beckett Telecom ask – Are you paying twice for your Cisco Support?

February 6, 2015

A telecommunications video message from Graham Beckett

February 4, 2015

Beckett Telecom – Exceptional for Commercial Telecommunications Disaster Recovery Services

January 21, 2015

James Bolger – New to Beckett Telecom and full of Buzz!

January 12, 2015

6 of the Best from Beckett Telecom!

January 7, 2015

Happy New Year from Beckett Telecom

January 2, 2015

A Christmas Greeting from Beckett Telecom

December 23, 2014

Beckett Telecom – Developing your Telecoms Services in 2015

December 10, 2014

Networks – MPLS and VPLS options

November 25, 2014

P2P – Point 2 Point Private Circuits & Direct Internet Access

November 24, 2014

Networks – advice from Beckett Telecom

November 19, 2014

Enhance & prolong the life of your HiPath DX – with Beckett Telecom

November 12, 2014

Welcome to our Beckett Telecom Blog!

November 3, 2014

Emergency Call Handling

April 23, 2014

New Beckett website – Relationships not transactions!

April 5, 2014

Telecoms update

December 18, 2013

About Beckett Telecom

November 23, 2013

Spring 2013 Edition

March 20, 2013

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Beckett Telecom have been providing Telecommunication solutions to the Enterprise market for over 30 years.

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